It appears as though your location has a login account for our new Online Claims v2.0.
If so, you should be using the new form at https://claim.globalwarranty.com.
If you are not aware of this account, please reach out to claims@globalwarranty.com for clarification, otherwise you can disregard this message. Once we have updated to v2.0 for everyone, this form will no longer be available.